Our contacts

Contact the Association at a convenient time

Contact us

If you have contacted us before about a topic or issue, please have your case reference number ready to give us. If you are trying to reach your product or service provider, we will not be able to help you. Please check your documents for the right contact number of the firm you are trying to reach.

General questions (issues related to the work of ACFC) - info@acfccn.com

Customer support (general questions) - support@acfccn.com

ACFC membership application (certification issues) - certificate@acfccn.com

Head Office: 1900 – 1 Yonge Street, Toronto, ON M5E 1E5, Canada


We are open Monday to Friday, 9am to 5pm, and Thursday 9:45am to 5pm.